Hours of Operation

The purpose of this blog post is to offer some clarification on how the auto glass business works in the United States.  Often times we receive calls 24 hours a day for "Emergency Glass Repair Service"  We offer a platform for our prospective customers to input their vehicle information and receive a quote and connect with local mobile glass installers.  We understand that having a broken window can be a stressful situation and getting the window fixed as fast as possible is very important to you.  However, there are thousands of different vehicles on the road and each vehicle has in most cases 6 pieces of glass with each piece of glass being completely unique from the other pieces of glass and with that being said it takes a very large facility to warehouse the glass for every vehicle on the road.  Not to mention that some vehicles have glass that is limited availability and needs to be ordered from the dealership which makes the process take even longer.  In most cities there are more then one wholesale glass suppliers that warehouse the glass.  Independent glass shops rely on these warehouses to supply them with the auto glass replacement parts needed to complete the installations. At Emergency Glass Repair we offer a service to help expedite and facilitate the process for a speedy glass replacement.  We realize just having the piece of mind of knowing when your vehicles glass will be replaced will help ease the stress of the situation. In the United States most wholesale glass warehouses are open Monday Thru Friday from 7:00AM-5:00PM and typically open from 7:00AM-1:00PM on Saturdays.  Wholesale Suppliers hours vary from city to city and company to company.  This is the reason why it is sometimes impossible for a window to be fixed after-hours.  Most consumers have unrealistic expectations when it comes to Emergency Glass Repair services because they don't understand how the auto glass business works.  If you broke any other part on your vehicle it would be very difficult to find that part in the middle of the night because the places that sell the parts for example  Auto Zone or The Car Dealership are only open during normal business hours. Emergency Glass Repair offers a 24 hour hotline to call and get a quote or schedule service.  If you are victim of a break-in and are searching for a company to replace the window during non business hours like in the evening or weekend then you will spend a great deal of time to only find out that the part can not be located to do the replacement.  The only alternative solution is to find a salvage yard (JunkYard) that has the part.  If you need to schedule replacement service then contact us and we will happily assist you.

Factors that affect price when get auto glass replacement price quotes

When searching online or when calling around getting price quotes be aware there are many different factors that can change the cost of the replacement part.  Some factors are part specific however most are vehicle specific.  There are many different year, make, model vehicles and also many different model types for any given year, make, model.  These differences can differentiate which glass needs to be used when getting a replacement. Here's a list of example questions that often get asked during the quoting process.
Is the glass movable
is your vehicle 2door, 4door, station wagon, sedan, hatchback, convertible, van, suv, truck
are you seats heated
Does your vehicle have a rams head at the top of the windshield
Does your vehicle have t-tops
Does your windshield currently have a logo on it?
Does your glass have privacy tint
Do you have remote start
Is your vehicle hybrid or standard
Is your vehicle V6 or V8
Do you have laminated glass
Do you have tempered glass
What model vehicle do you have for example Chevy Tahoe LT, LS, Z71 ,Is your car a limited, special edition, eddie bauer, classic
Do you have bluetooth?
Do you have onstar?
Does your mirror dim when someone is behind you with their lights on or does it lighten up at night?
Does your windshield have a green band that runs across the top of the windshield?
Does your windshield have a blue band that runs across the top of the windshield?
Does your car have a grey tint that runs across the top of the windshield?
Does your car have a black tint that runs across the top of the windshield? This is black paint called a frit it's usually ceramic sometimes it has a grey color. Some cars only have it around the mirror pad area and the dot matrix area around the mirror and rain sensor mounting
Does your car have a black band/tint that runs across the top of the windshield?
Does your car have a bronze tint that runs across the top of the windshield?
Does your car have a rain sensor? (Do your wipers come on automatically when it rains? Do they speed up when the freqency of rain increases?
Does your vehicle have a condensation sensor?
Does your windshield have a heated wiper park area? Does your wiper park area on your windshield defrost in ice or snow more quickly than the rest of your windshield?Are there lines running across the bottom of the W/S that heat and defrost the wiper park area?
Is your windshield heated?
Does your windshield have heads up display?
Does your car come equipped with a lane departure warning system?
Does your car have an acoustical interlayer?
Does your vehicle have keyless entry? (This feature could be integrated into the glass and would be necessary to know if it has this feature to ensure correct replacement part is quoted)
Does your vehicle have Global Positioning System? Is your vehicle equipped with GPS (Global Positioning System) ?
Does your vehicle have a television?
Does your vehicle have a cellualr phone system integrated into it?
Does your vehicle have forward collision alert?
Does Your Windshield have a logo on it? Would you like to look into an alternative without the logo that is less expensive and more readily available?
Does your vehicle have a light sensor?

2005 Porsche Cayenne Turbo Back Glass Window Replacement

[caption id="attachment_2109" align="alignleft" width="150"]2005 Porsche Cayenne Turbo Back Glass Replacement Window 2005 Porsche Cayenne turbo
rear window back glass window hatch
defrost, antenna replacement back window[/caption] Yesterday I received a call from a gentleman in Woodbridge, CT 06525 that has a 2005 Porsche Cayenne Turbo and he was asking for a price quote for a back glass replacement.  He said he was driving his vehicle and parked it in his indoor garage and about 40 minutes later her heard this big boom and he went out to the garage and noticed his window was broken.  He still isn't sure what caused the break.  This is what he said "When I left parking garage I drove for 20 minutes. Parked Inside garage. Temp was about 55 degrees. 40 minutes later, bang!" We are stumped on this one as well.   We quoted him $1250.00 for an aftermarket replacement back glass window for his Cayenne. [caption id="attachment_2110" align="alignleft" width="150"]2005 porsche Cayanne turbo rear window back glass window hatch tinted defrost, antenna 2005 Porsche Cayenne turbo
Rear window Back glass window hatch
defrost, antenna[/caption]

2012 Audi A6 Windshield Replacement

If you need a 2012 Audi A6 Windshield Replaced you will need to let us know which options your vehicle has because there are 3 different options for this vehicle they are as follows:   2012 Audi A6 Heads up display, Lane Departure Warning, Rain Sensor,      $568.00 plus tax Night Vison, Lane Departure Warning, Rain Sensor,               $533.00 plus tax Rain Sensor                                                                                        $733.00 plus tax

Auto Glass Claims Call 1-855-328-8001

This is a guide to Auto Glass Claims for Auto Glass Repair and Windshield Replacement Insurance Claims For Auto Glass Claims Call 1-855-328-8001 Auto glass replacement policies differ from insurer to insurer. Choosing an insurer for your car is a complex decision that involves a variety of factors. How do you know if you're getting the best deal possible or even what the particulars of each deal entail? Is the company in question good at processing claims and dealing with its customers? Are there many service centers this company has around the country? The only way to know which company is best for you is by being informed and doing some comparison-shopping. In this handy guide, you'll discover repair and replacement policies under different US insurers.

Allstate Auto Insurance Glass Claims

Allstate covers auto, condo, apartment, home, life insurance and catastrophe claims. The company's claim-reporting procedure is convenient and easy to follow. Policyholders can go on the Allstate website and file a claim online. In order to do this, you will need to have an account on the Allstate website. Having an account allows people who filed a claim to also keep tabs on the status of the claim, to see whether it is resolved or not. Repairs for auto claims are handled by local auto body repair shops or shops in Allstate's Good Hands® Repair Network. Repairs in the event of catastrophe claims are handled by the company's National Catastrophe Team members, who are trained and available to respond to various cataclysms all over the country in any given year.

Progressive Auto Insurance Glass Claims

Progressive covers a whole host of different areas. The company covers auto, motorcycle, RV, boat, truck, homeowner's, business, renters, health, life and umbrella insurance claims. Reporting a claim with Progressive is efficient and meant to eliminate as many obstacles as possible. The company's representatives oversee the whole claim report from beginning to end, striving to deliver fast and caring service throughout the whole ordeal. People can conveniently log into the Progressive website to file their claims online. This applies both to auto and home insurance claims. After you have filed your claim, a Progressive agent will contact you to start the claims process by the end of the same business day. The company will take care of any repairs that your vehicle may require. Your car will either be brought to a Progressive service center or a repair shop in the company's network of repair shops.

Nationwide Auto Insurance Glass Claims

Nationwide is an insurance company that provides insurance coverage for auto, life, annuity, flood and property claims. However, Nationwide provides coverage in far fewer areas than a company like Progressive does. Continuing the trend of 21st-century technology, all claims with the company can be easily filed right on the Nationwide website itself. People simply have to register for an account, and they can also follow the status of their insurance claim on the Progressive website. The company also allows for other ways of reporting a claim. Claimants can call 1-800-421-3535, their Nationwide insurance agent or even use the Nationwide app on their handheld device. If the issue is something relatively simple like an auto glass repair, then the company will send out its own people to fix the windshield where its policyholders are.

State Farm Auto Insurance Glass Claims

State Farm offers its customers a broad array of different insurance policies. The company provides homeowner's, auto, condo, renters, life, disability, health, annuities, boat, business, long-term care and additional forms of insurance. There are also various ways in which to file a report with this company. Going online is the most convenient and efficient, but policyholders will first have to sign into the site with their personal information. Alternately, they may also get in touch with the company's third-party administrator. The company is very good about sending its people to its policyholders for repairs. If the repair is for auto glass work, then State Farm will normally send one of its agents, who has mobile equipment, out to them. The policyholder may instead bring their vehicle to a State Farm facility, where repair can take as little as between 20 and 30 minutes.

Farmers Insurance Auto Insurance Glass Claims

Farmers Insurance offers its customers a wide selection of insurance policies and features some of the most comprehensive and detailed insurance coverage of any company on this list. Farmers Insurance offers auto (auto insurance, collectible auto), home (house, mobile, condo, renter, specialty home), motorcycle, life (term, universal, whole), recreational (boat, travel trailer, motor home), financial (mutual funds, variable annuities) and business (hospitality, apartment, professional service, manufacturing) insurance. Reporting a new claim can be done in one of three ways: People can file a report right on the website, call Farmers Insurance directly or get in touch with their personal Farmers agent. The company itself handles the repairs on either the car itself or the auto glass (windshield) in the event of damage and cracks.

Commerce Auto Insurance Glass Claims

A smaller and lesser-known insurance company, Commerce sells insurance policies in only a few select states in the U.S. It currently offers its policyholders auto, umbrella, homeowner's, flood, earthquake and business coverage. Reporting a claim to the company is as easy as simply dialing special 1-800 numbers for Massachusetts and New Hampshire policyholders. Just as easily, policyholders have the option of reporting the claims on the Commerce website directly. Policyholders just have to complete a simple and easy online claim submission form. After completing said form, the policyholder will be presented with a claim submission number. Then, after usually just one business day, a Commerce agent will be in touch to assist with processing the claim. Repairs are handled by the company by way of its different "preferred" repair shops in its network area.

Arbella Auto Insurance Glass Claims

Arbella is an insurance company that primarily serves the states of Connecticut, New Hampshire, Massachusetts and Rhode Island. Arbella has been in business since 1988. The company provides insurance coverage across several areas: It provides car, glass, business, home, motorcycle and even personal umbrella liability coverage. Arbella promises to do the work for you once you have reported your insurance claim, which you can do on the company's website by simply filling out a form and submitting it. Alternately, it's also possible to call the company directly at 1-800-ARBELLA. After the claim is reported, a claim specialist from the company will be in touch with you to guide you through the claims process. Then, the company sets up an appointment with one of the repair/replacement providers that Arbella works with, and the repair is handled quickly.

Safeco Auto Insurance Glass Claims

Safeco Insurance, a Liberty Mutual Company, deals with several types of insurance choices. They are home, auto, condo, renters, classic car, watercraft or boat, RV, natural disaster, motorcycle, landlord protection and umbrella insurance. Policyholders can file a claim by dialing 800-332-3226, which is a number that can be called 24 hours a day and 7 days a week. Auto glass replacement and repair is provided by Safelite Solutions, which is the United States’ biggest auto glass replacement company. Safelite Solutions is a separate company from Safeco, though it is acting on behalf of Safeco for its customers. The good thing about this Safeco program is that the repair or replacement of auto glass is performed either at a service location or the policyholder’s own home, if the policyholder can't get to a service location. Repairs can also be performed at sites not included in the Safeco network, but this will incur an additional charge in most cases.

Erie Auto Insurance Glass Claims

Erie Insurance began back in 1925 as a car insurer in Pennsylvania. Since its modest beginnings, the company has expanded to include 11 states and the District of Columbia, which it provides with multi-level insurance policies. The company covers home, auto, life, business, retirement and personal property insurance claims. Filing a claim with Erie Insurance is as easy as doing one of three things. Policyholders with the company have the choice of filing the insurance claim directly on the company's website, which only requires the entering of the policy number. They may also call the company directly at 800-367-3743; this number provides people with round-the-clock assistance. Finally, people may also just call their Erie Insurance agent directly and tell them about the problem. Erie Insurance fixes windshield damage by setting up policyholders with either affiliated service shops or service shops of their own choosing.

Westfield Auto Insurance Glass Claims

Westfield Insurance is a non-public insurance company from Ohio that provides its policyholders with both commercial and private insurance across 21 different states. The company provides its customers with auto, home, umbrella, boat and business insurance coverage. Westfield Insurance makes it as easy as possible to file a report with the company. Customers have the option of heading to the company's website and filing an online report by inputting their policy number and the date the issue occurred. Alternately, they may instead file a report by way of calling the company directly at 800-810-3665. The company will honor a policyholder's request when helping them out in searching for a glass-repair shop to deal with auto glass damage.

Hartford Auto Insurance Glass Claims

Hartford Financial Services is a provider of both casualty and property insurance, as well as mutual funds and group benefits. As an insurance provider, Hartford Financial Services offers both home and vehicle insurance, which can be further broken down into multiple categories. The company offers condo, homeowner's, identity theft, renters, flood and natural disasters insurance. On the vehicle insurance side, the company provides car, boat, ATV, snowmobile and RV insurance. To report an auto insurance claim, all it takes is for people to file online by filling out the company's claim submission form. Alternately, people can also call the company's 1-800 number in order to receive fast assistance. The company has mobile technicians that can travel to where policyholders are located to fix their auto glass problems on the spot.

Liberty Mutual Auto Insurance Glass Claims

Liberty Mutual is an insurance company that has been in operation since 1912. It is, today, the third largest property and casualty insurance company in the entire U.S. It offers its various customers auto, motorcycle, teen driving, umbrella, condo, renters, home, mobile home, flood, landlord, annuities and life insurance policies. There are two distinct ways in which policyholders with this company can report an insurance claim. They can either use the Liberty Mutual website to file a report, or they can simply call the company at 1-800-2CLAIMS. It is vital to point out that these claim reporting options are available 24 hours a day and 7 days a week to people. If people have purchased the company's comprehensive glass repair service, then the company will accommodate policyholders to have repairs done wherever it is convenient for them. This can be at home or at an affiliated service facility.

Titan Auto Insurance Glass Claims

One of the least-known insurance companies on this list, Titan Insurance is a discount-car insurance corporation that is actually affiliated with Nationwide. The company only provides its policyholders with insurance coverage related to auto claims, and it provides only commercial, personal and Mexico insurance coverage. With Titan Insurance, it is only possible to file a claim one of two ways: by calling a specific number and speaking to a Titan associate or filing the actual report on the company website. The company’s phone number for claims is 1-800-926-3168. The auto glass repair process is a multi-step process. After the number is called or the report is filed online, the policyholder will have to answer questions concerning the claim. From there, a date, time and place for the execution of the repair service, which will be provided by Titan Insurance, will be ironed out. Finally, the policyholder will receive a referral number from the insurance company. Now that you know about these different auto glass replacement policies and insurers, you are equipped to make a smart and educated choice for your next insurance policy purchase. With so much competition in the marketplace among these insurance companies, you are certainly guaranteed to get the lowest insurance rates around. For the most part, all insurance companies allow policyholders to file their insurance claims directly on their websites. They also permit their customers to call the company directly to file their insurance claims.